Are you a Thinker, a Harmoniser or an Imaginer? Asking yourself the question of your personality type is "extremely useful", explains executive coach Sigrid Hübner-Kolli, who led the day's webinar entitled "Understanding your reactions to stress and those of your colleagues using the Process Communication Model (PCM)".
The webinar was attended by around 20 participants from the Cala Learning Hub. "This tool allows us to know ourselves and others well but also to gain a better understanding of our reactions and those of others' when under stress. An essential skill, therefore, especially in the workplace.

The PCM tool:  a useful guide to understanding relationships at work

The PCM tool was developed in the 1970s by the American doctor of psychology Taibi Kahler. Like other existing personality tools (DiSC, MBTI...), the PCM is also a simple and practical communication tool. "It is a kind of guidebook that can be very beneficial for all companies and especially in multicultural and diverse teams," says Sigrid Hübner-Kolli. Of the six profiles defined by the PCM, we are most often made up of one or two, depending on our childhood and our life experiences," she adds.

6 profiles under stress

- The Harmoniser : 

• Who is often a warm and sensitive person driven by the desire to please. However, when faced with a stressful situation, they lack firmness, doubt themselves and are critical.

- The Thinker

• Who is always striving for perfection, he/she has a high sense of responsibility, is organised and goal-oriented. Under stress, he/she is unable to delegate, becomes controlling and resorts to micro-managing.

- The Promoter

• Who has a strong and charming personality, is more into action than thinking and who offers no support to others when under stress. Worse still, if stress levels get too high, he/she becomes manipulative and generates conflict.

- The Rebel

• When these creative and fun people are confronted with a stressful situation, they often moan and groan, then get angry and blame others.

- The Imaginer

• Who is rather calm and reflective and will withdraw into him/herself when stressed, or become distracted and unable to complete his/her tasks.

- The Persister

• Most of the time, this person is conscientious and observant. But when stressed, he/she focuses only on what has gone wrong, tries to impose his/her ideas and no longer listens to others.

Each profile has therefore a preferred working environment: small or large teams, takes initiative or not... But also, a reaction to stress which will require a different response from the manager/colleague. "Faced with a stressful situation, you have to meet the precise needs of each profile," explains Sigrid Hübner-Kolli. Putting a Imaginer in a quiet place, for example, or creating physical contact with a Harmoniser."

Thus ended a fascinating and instructive webinar on the subject.

 Blog article written by par Laure Blancard : https://www.linkedin.com/in/laure-blancard/